Privacy Policy
Last updated: July 8, 2026
Welcome to Boykin Consulting ("we," "us," or "our"). Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, request a roofing estimate, use our services, or opt in to receive text messages (SMS) or calls from us.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information you provide directly, such as:
• Name
• Phone number
• Email address
• Mailing/service address
• Billing information (if applicable)
• Any other details you submit through a form, quote request, or booking
Usage Data collected automatically when you visit our website, such as IP address, browser type, device information, and pages viewed.
Cookies and Tracking Technologies: We may use cookies, pixels, and similar tools to understand how visitors use our site and to improve performance and marketing effectiveness. You can disable cookies in your browser settings at any time.
2. How We Use Your Information
We use the information we collect to:
• Respond to inquiries and provide requested services (e.g., roofing estimates, inspections, scheduling)
• Send appointment confirmations, reminders, and service- related notifications
• Process payments and complete transactions, where applicable
• Send marketing messages, only if you have separately opted in to receive them
• Analyze and improve website performance and customer experience
• Comply with applicable legal obligations
3. SMS/Text Messaging Consent
If you opt in to receive text messages from Boykin Consulting, you may receive messages related to appointment scheduling, estimate follow-ups, and (if you separately opt in) promotional offers.
• Message frequency may vary.
• Message and data rates may apply.
• You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at [Support Email/Phone].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile information may be shared with subcontractors solely to support internal operations, such as customer service, appointment scheduling, or platform functionality (e.g., our CRM/scheduling provider), and never for their own marketing purposes.
4. How We Share Your Information
We do not sell your personal information. Outside of the SMS-specific restriction above, we may share general (non-SMS-opt-in) information with:
• Service providers who help us operate our business, such as payment processors, scheduling software, or email/marketing platforms — under confidentiality obligations and only to perform services on our behalf.
• Legal or safety purposes, when required by law, regulation, or legal process, or to protect our rights, property, or the safety of others.
• Business transfers, such as a merger, acquisition, financing, or sale of business assets, in which case customer information may be transferred as part of that transaction.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, or as required by applicable law, after which it is securely deleted or anonymized.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have the right to:
• Access, update, or request deletion of the personal information we hold about you
• Opt out of marketing communications at any time
• Withdraw consent to receive SMS communications at any time (see Section 3)
• Disable cookies through your browser settings
To exercise any of these rights, contact us at [email protected] or (707) 366-5820.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their policies directly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page along with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Boykin Consulting
Email: [email protected]
Website: boykinconsults.com
